Digital Transformation
Change Management
Digital transformation is the process of adoption and implementation of digital technology by an organisation in order to create new or modify existing products, services and operations by the means of translating business processes into a digital format.
The goal for its implementation is to increase value through innovation, invention, and improved customer experience and efficiency
AccounTech have guided numerous businesses through successful Digital Transformation processes. Systems include ERP, Finance, HR, and a plethora of systems for the Care Sector
A common assumption is that simply investing in technology or new systems your business will automatically transform. But even the most advanced systems will prove ineffective without the right processes, culture, and skills to take full advantage of them. Recognising the importance of Change Management as part of the Transformation journey is key.
Successful change management requires changes to behaviours, so there is a significant focus on people, culture and behaviours needed to:
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prepare the organisation,
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demonstrate the change,
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encourage buy-in,
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embed new behavioural norms and expectations around the altered conditions.
Organisational change management begins and ends with the individuals involved, requiring an understanding of resistance, organisational defence routines, pervading cultures and the engagement processes required to bring people along.
To ensure that value is created and sustained from organisational change initiatives, benefits have to be managed throughout the entire investment life cycle.